Privacy Policy

This privacy policy applies between you, the User of this Website and Pearls Management t/a Scotia House Limited, the owner and the provider of this Website. Pearls Management trading as Scotia House Limited takes the privacy of your information very seriously. This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website. The privacy policy should be read alongside, and in addition to our Terms and Conditions which can be found at

Please read this privacy policy carefully.


Definitions and interpretation

  1. In this privacy policy, the following definitions are used:

    1. Data: collectively all information that you submit to Pearls Management trading as Scotia House Limited via the Website. This definition incorporates, where applicable, the definitions provided n the Data Protection Laws;

    2. Data Protection Laws: any applicable law relating to the processing of personal Data, including but not limited to the Directive 96/46/EC (Data Protection Directive) or the GDPR, and any national implementing laws, regulations and secondary legislation, for as long as the GDPR is effective in the UK;

    3. GDPR: the General Data Protection Regulation (EU) 2016/679;

    4. Pearls Management trading as Scotia House Limited, a company incorporated in England and Wales with registered number 12088445 whose registered office is at 66 Kings Road, Harrogate, North Yorkshire, HG1 5 JR;

    5. User or you: any third party that access the Website and is not either employed by or engaged as a consultant or otherwise providing services to Pearls Management trading as Scotia House Limited and accessing the Website in connection with the provision of such services; and

    6. Website: the Website that you are currently using, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

  1. In this privacy policy, unless the context requires a different interpretation:

    1. the singular includes the plural and vice versa;

    2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, schedules or appendices of this privacy policy;

    3. a reference to a person includes firms, companies, government entities, trusts and partnerships;

    4. “including” is understood to mean “including without limitation”;

    5. Reference to any statutory provision includes any modification or amendment of it;

    6. The headings and sub-headings do not form part of this privacy policy.


Scope of this privacy policy

  1. This privacy policy applies only to the action of Perms Management t/a Scotia House Limited and Users with respect to this Website. It does not extend to any websites that can be accessed from this Website including, but not limited to any links we may provide to social media websites or other places of interest contained in our Website.

  2. For purposes of the applicable Data Protection Laws, Pearls Management t/a Scotia House Limited is the ‘data controller’. This means that Pearls Management t/a Scotia House Limited determines the purpose for which and the manner in which, your Data is processed.


Data collected

  1. We may collect the following Data, which includes personal Data from you:

    1. Full name

    2. Gender

    3. Contact information such as email, physical address and telephone numbers

    4. Demographic information such as postcode, preferences and interests

    5. Financial information such as credit / debit card details / numbers

in each case, in accordance with this privacy policy and in order for us to confirm your booking with the property.


How we collect Data

  1. We collect data in the following ways:

    1. Data is given to us by you;

    2. Data is received from other sources such as, but not limited to, online travel agencies, travel agencies; and

    3. Data is collected automatically.


Data that is given to us by you

  1. Pearls Management t/a Scotia House Limited will collect your Data in a number of ways , for example:

    1. When you contact us through the Website, by telephone, post, e-mail or through any other means;

    2. When you make payments to us through this Website or otherwise;

    3. When you elect to receive marketing communications from us;

    4. When you use our services;

in each case, in accordance with this privacy policy.


Data that is received from third parties

  1. Pearls Management t/a Scotia House Limited will receive Data about you from the following third parties:

    1. Online travel/booking agents

    2. Travel agencies

    3. Other parties booking on your behalf


Data that is collected automatically

  1. To the extent that you access the Website, we will collect your Data automatically, for example:

    1. We automatically collect some information about your visit to the Website. This information helps us to make improvements to the Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.


Our use of data

  1. Any or all of the above Data may be required by us from time to time in order to provide you with the best possible service and experience when using our Website. Specifically, Data may be used by us for the following reasons:

    1. Internal record keeping

    2. Improvement of our products / services

    3. Transmission by email of marketing materials that may be of interest to you;

    4. Contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customize or update the Website;

in each case in accordance with this privacy policy.

  1. We may use your Data for the above purposes if we deem it necessary to do so for our legitimate interests. If you are not satisfied with this, you have the right to object in certain circumstances.

  1. For the delivery of direct marketing to you via e-mail, we will need your consent, whether via an opt-in or soft-opt-in.

    1. Soft opt-in consent is a specific type of consent which applies when you have previously engaged with us. Under soft-opt-in consent, we will take your consent as given unless you opt-out.

    2. For other types of e-marketing, we are required to obtain your explicit consent which could mean by checking a tick box that we will provide.

    3. If you are not satisfied about our approach to marketing, you have the right to withdraw consent at any time.